Online Shop

Required notification about Mail order

Please read carefully before proceeding to purchase.

Sales personProduction Reed Co., Ltd.
Person in charge of responsibilityTakeichi Hongo
Place of Head office4-29-15 Kamiogi, Suginami-ku Tokyo 167-0043 JAPAN
Telephone number+81 3 3394 1303
Amount charged besides the purchased itemShipping and Handing fees
Order methodE-mail, Order Form
Payment methodPayPal E-mail Payment
Shipping methodWill be informed via e-mail.
( Returns ) Accepted only if the item is damaged, with defect, or incorrect.
Defected items: Please notify us via e-mail within 3 days of arrival and ship back the item within 7 days of arrival with collect charge shipment on us.
Order methodPlease include the name of the item you wish to purchase in the e-mail.
Order confirmationVia E-mail
Shipping notificationVia E-mail

* We are not in business on Saturdays, Sundays, and Japanese National Holidays.
 

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How we handle your personal information

Compliance with Act on the Protection of Personal Information, Production Reed Co., Ltd. has provided in the regulations of handling your personal information as follows:

Determining the purpose of the usage

1. We limit the usage of your personal information to:

  1. Contact the customer for processing the orders, delivery, and provide further customer services.

2. The followings are not the case of the preceding clause:

  1. When we must comply with law
  2. When acquiring the customer's consent is difficult and if it is necessary to protect someone's life or to prevent physical harm or financial loss.
  3. When acquiring the customer's consent is difficult and if it is especially necessary for the improvement of the public sanitation and to promote a wholesome growth of the children.
  4. When we are required to cooperate with the administrative system or the local government public in order to perform their duties and by acquiring the customer's consent may possibly disturb their duties.

How we limit the use of your personal information to third parties

3. Except for the case we have the customer's consent, we do not disclose your personal information to any third parties.

4. The followings are not the case of the preceding clause:

  1. When we must comply with law
  2. When acquiring the customer's consent is difficult and if it is necessary to protect someone's life or to prevent physical harm or financial loss.
  3. When acquiring the customer's consent is difficult and if it is especially necessary for the improvement of the public sanitation and to promote a wholesome growth of the children.
  4. When we are required to cooperate with the administrative system or the local government public in order to perform their duties and by acquiring the customer's consent may possibly disturb their duties.

How we keep your personal information

5. Your personal information we collect will be stored in the most up-to-date and correct form and will be secured from any leakage, loss, defamation, and alteration.

6. How we handle the information of the underaged customers.
Production Reed Co., Ltd. protects and administrates the underaged custormers' personal information the same as the adults'. For the underaged customers, we may ask for the parental consent and their information.

7. Change or correction in your personal information
In case there has been a mistake in your information entered in our site or if you wish to change or address etc, we will so so accordingly. When the customer wishes to have his/her personal information disclosed, we shall do so after verifying your identification by confirming your name, and telephone number etc.
 

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